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[WIP] Troubleshooting guide

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#61 torminater

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Posted 09 March 2013 - 09:04 AM

OK, I've started skimming the Support and Troubleshooting Forum. Oldest posts first: -> Missing textures/black textures after playing skyrim for a while -> ATI radeon texture clipping issue because of AA -> Artifacting -> Various shadow tweaks and tweaking -> Infinite Loading screens, CTD -> RAM overload -> Game doesn't Launch a) Mods with Script Dragon/SKSE/master file dependencies b) ini error -> missing textures/Crash with optimized Skyrim-Textures.bsa -> (forgotten to copy over non-processed textures) OR wrong setting (Skyrim) for BSA/DDSopt -> VSync disabled Bugs (fast tree and grass movement, tearing, timescale) -> SLI Bugs -> ini error: Missing textures -> Video Driver Update Issue -> AF/AA Performance -> Memory leak caused by STEAM issue -> Repair Hard disk and revalidate steam! -> Graphical errors (transparency, pixelation)-> Disable injectors -> Skyrim shutdown on main menu using other dll: Run program as administrator! -> Skyrim with ENB doesn't start because of d3d software: disable overlay function or use injector or quit other software. -> Purple textures caused by false installation -> FPS limiter: 32+ FPS - otherwise enormous load times! -> ATI FPS limiter (Proper way to limit FPS in Skyrim) -> fNearDistance and FOV clipping -> windows and skyrim mouse cursor at the same time -> Update 1.6 issue, restart game to fix -> very low sound issue ->
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#62 z929669

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Posted 09 March 2013 - 02:53 PM

The guide should address the most common issues as well as detail the solutions to more complex issues. Quick solutions to common issues could be addressed in a FAQ. Thanks for getting your feet wet on this ;)

#63 torminater

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Posted 09 March 2013 - 03:48 PM

2nd part: -> DOF in enb whilst character creation irritating -> disable ENB/DOF effect (MCM) -> VRAM used by windows: (BTW if you're running out of VRAM try this. right click TESV.exe in the Skyrim folder, select properties, then go to "Compatibility" tab and tick these boxes: Disable visual themes Disable desktop composition ) -> AF/AA issues in general (aliasing, texture shimmering) -> Steam backup issue: ("Just a heads up to everyone, the Steam backup restore feature will not work to save previous patches of the game. As soon as you use it to re-install your previous patch version of the game it will automatically update you to the most recent patch. I had this problem with my 1.4 patch restore when I tried to get rid of my 1.5 patch. I asked steam customer service and the program is apparently designed/needs to function this way. All backups made with steam "backup restore" will always need to be updated after being installed(even if you set things to "don't automatically update my game".) Furthermore you can't be in offline mode to use the backup restore feature, so stoping internet access won't solve this problem. Cutting off internet before the game updates will simply result in the game not running/working." - hodge182) -> using steam mods with non-steam-mods/STEP -> VSync issues: mouse lag ->
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#64 Farlo

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Posted 09 March 2013 - 08:41 PM

The guide should address the most common issues as well as detail the solutions to more complex issues. Quick solutions to common issues could be addressed in a FAQ.

Thanks for getting your feet wet on this ;)

Speaking of an FAQ, should we just make it a tab on this guide or make it a separate page?  If the latter then let's get that going as well.
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#65 z929669

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Posted 09 March 2013 - 08:56 PM

The guide should address the most common issues as well as detail the solutions to more complex issues. Quick solutions to common issues could be addressed in a FAQ.

Thanks for getting your feet wet on this ;)

Speaking of an FAQ, should we just make it a tab on this guide or make it a separate page?  If the latter then let's get that going as well.

If it is general FAQ, it would probably be best as its own page ... ?

#66 torminater

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Posted 10 March 2013 - 06:20 AM

But where do we separate the FAQ from the Troubleshooting? All of them are issues and can be addressed in both forms... 3rd part: -> Safe uninstall procedure (example of Sounds of Skyrim): 1. Load a game with the SoS mods installed. 2. Disable all the sounds by using the console commands: Startquest SosConfigCivilization Startquest SosConfigThewilds Startquest SosConfigThedungeons 3. Then stopguest the mods by using the console commands: Stopquest SosConfigCivilization Stopquest SosConfigThewilds Stopquest SosConfigThedungeons 4. Save the game and quit to desktop 5. Deactivate the mods. 6. Remove the mods and the scripts (as mentioned in the first post of this thread). -> No game launch : disable optional better turn animation only one pose optional file ->
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#67 bitdman

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Posted 10 March 2013 - 09:59 AM

It sounds like the FAQs need to be in a category type structure so a person can search by topic quickly and easily. Having to read thru a bunch of FAQs causes me to forget what I was looking for to begin with. ????
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#68 torminater

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Posted 10 March 2013 - 11:56 AM

Yeah, also, if searching this forum the FAQ should also provide search results, so that people don't open threads on already fixed/thoroughly discussed issues. Fourth part: -> mannequins alive (no known fix/fixed by USKP?) -> Hard Coded RAM limitation (magic >3 GB) -> Weapons sheathe automatically when equipped (no known fix/savegame corruption) ->
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#69 z929669

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Posted 10 March 2013 - 03:17 PM

FAQ is short question, short answer (what?/how?). The Guides address some of the same topics, but in more depth (what?/when?/why?/where?/how?) and using a different format. Guides discuss the process and assume the reader is interested in the general overall topic(s). A FAQ is focused on fast, brief answers to specific questions. The Troubleshooting Guide probably should be addressed first in the general sense. FAQ can come after and can pull specific pieces of info from the Guides. Once we create FAQs, the forum should hook into this information. If we can get help actually creating the content on the wiki --first updating the guides and then creating the FAQs-- then Farlo, s4n and I can tie it all together using Semantic MW and BB options. It doesn't really matter so much right now if the wiki pages and organization is not perfect, as long as the content is complete and relevant and somewhat organized. Again, thanks in advance to torminater and anyone else willing to help out. Knowledge is power!

#70 torminater

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Posted 11 March 2013 - 04:23 AM

So what I'll do is continuing all the work, pasting everything on the wiki and try to write it out. Then sb else can do the formatting. I never had to do anything with that ;D Part 5: -> Repeating freezes after short time periods for short time periods: corrupted save/save too big -> If deactivating a mod with an esp, all files except the ones from a mod-owned bsa will still be used and active especially scripts (unless they are completely non-vanilla-related scripts which are only called upon by the mod's esp)! -> flashing decals (e.g. moss) with ATI card: adaptive multisampling aa is the culprit. use ss or ms! -> Any instability/performance/gameplay issues with ugrids higher than 5? Start a new game with uGrids 5 and replicate the error, otherwise it's tied to the higher grids value -> Be sure to use the DLC versions of mods if using those DLC!!! -> increasing performance on a very very old computer: use a usb stick with ready boost -> If new issues arise directly after a new skyrim patch came officially out, try to isolate the broken mods, contact the mod authors and wait for a fix. nothing STEP can do more about that. -> If using an ENB and you are getting graphical errors be sure to go through our ENB guide before posting the issue in the forum -> If water is blinking whilst using an enb, try to lower the water resolution in skyrimprefs.ini back to 512 instead of higher values. ->
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#71 Kelmych

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Posted 11 March 2013 - 04:08 PM

There was a question on the Support thread about the clean save procedure in the Troubleshooting guide. The guide says that dispelallspells removes vampirism and lycanthropy. I don't think this is correct, and no other guides like the UESP wiki or Elderscrolls Wiki mention this as being an effect of this console command. Should I edit this part of the guide or is someone already doing this?

#72 Farlo

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Posted 11 March 2013 - 08:08 PM

[quote name=''Kelmych' pid='29494' dateline='1363036095']There was a question on the Support thread about the clean save procedure in the Troubleshooting guide. The guide says that dispelallspells removes vampirism and lycanthropy. I don't think this is correct' date=' and no other guides like the UESP wiki or Elderscrolls Wiki mention this as being an effect of this console command. Should I edit this part of the guide or is someone already doing this?[/quote']
Go for it (although please confirm that dispelallspells doesn't effect vampirism/lycanthopy).  That section could do with a lot of concision as well.
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#73 torminater

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Posted 12 March 2013 - 09:34 AM

I just figured, that we need some detailed infos how to battle aliasing and texture shimmering. I'll look into that if nobody here is willing to load some of the burden on their own shoulders. I finished everything until February 2013. If nobody hinders me, I'm going to copy and past everything into the troubleshooting guide and let you guys deal with the formatting :D EDIT: Too late, it's up, now go bother with it! :-P Also I've excluded any thread whose latest action has been post 28 February 2013 Since it might be brought up again. Also, those threads in the support forum might need some closer look at, whether they are relevant for the troubleshooting guide: https://forum.step-p...read.php?tid=94 https://forum.step-p...read.php?tid=91 https://forum.step-p...ead.php?tid=105 https://forum.step-p...ead.php?tid=115 https://forum.step-p...ead.php?tid=135 https://forum.step-p...ead.php?tid=277 https://forum.step-p...ead.php?tid=314 https://forum.step-p...ead.php?tid=312 https://forum.step-p...ead.php?tid=395 https://forum.step-p...ead.php?tid=402 https://forum.step-p...ead.php?tid=280 https://forum.step-p...ead.php?tid=621 https://forum.step-p...ead.php?tid=640 https://forum.step-p...ead.php?tid=629 https://forum.step-p...ead.php?tid=358 https://forum.step-p...ead.php?tid=834 https://forum.step-p...ad.php?tid=1263 https://forum.step-p...ad.php?tid=1474 https://forum.step-p...ad.php?tid=1771 https://forum.step-p...ad.php?tid=1841 Part 6: Finished February 2013 -> minor shadow striping using ENB: Raise iBlurDeferredShadowMask in SkyrimPrefs.ini to 5 or higher -> Brawls turning into deadly fights: Install Brawl Patch Plugin -> short distance branches pop in: set fTreesMidLODSwitchDist to 5000 <- CONFIRMATION NEEDED! -> texture popping in general: Vanilla issue/use Distant Decal Fix -> lanterns emit red light: Lanterns of Skyrim: use a esp preset together with the esm -> NPC from scripted events are missing, talking to thin air, etc.: mod related, normally only immersion breaking, not game breaking. -> If reporting a STEP bug, please be sure, you are only using the recommended versions of the recommended mods and your system can handle that perfectly. If non-STEP mods are the culprit, please name the mod in your support topic and try to contact the mod author. -> If reporting stuttering/microloags/huge and sudden FPS drops be sure your VRAM isn't maxing out before reporting this on the forum. Use smaller texture sizes or resize textures to at least 2048² if not 1024²! -> Black hitboxy outlines around light sources with Nvidia GFX: AA skyrim-driver issue, if annoyed by this, disable all AA or use SMAA instead of ingame normal AA -> Disable the "cinematic" letterbox style if you don't like it: Add a dounle slash in front of it (this comments the line out and disables the black cinematic bars): // #define ENABLE_VIGNETTE -> Infinite Loading Screens/Freezes: Undo/lower the z-fighting tweak for skyrimprefs.ini and the largecellreffade tweak for skyrim.ini. Uninstall all mods that increase distant detail. -> Invisible, purple and black textures when playing for a while after changing cells or loading saves: Save, quit Skyrim completely, restart Skyrim, load Save. !?RAM limitation issue?! Undo the largecellreffade tweak from skyrim.ini -> Ugly Shadows (No Bug/Glitch): There are a few things you could try to improve the look of the shadows, like lowering the Shadow Distance to 4000 or so, using a lower iBlurDefferedShadowMask value to sharpen them, increasing the internal resolution of shadows rendered to 4096 or even 8192, using transparency anti-aliasing, turning on shadows draw on trees and land, etc. Detailed Shadows in ENB help a lot too, SSAO will make the overall render much more pleasing to the eyes. Heck, just follow this guide and see if it helps, worse comes to worse, you can always revert to the original INI files. https://skyrim.nexusmods.com/mods/7638 -> clipping: lower fNearDistance and FOV -> SLI glitches and 3D-"fix"/workaround <- Might be outdated. -> Be sure to only use AF, Transparency AA and AA from ONE source at a time. Recommended: AF through Nvidia Inspector, AA through injector SMAA for better performance(don't use transparency AA then!!!) / Skyrim Launcher AA for better quality, Transparency AA through Inspector. -> For best ambient Occlusion use ENB !! CORRECT ME IF I'M WRONG !! -> "Paper trees": Be sure to have the diversity plugin of Skyrim Flora Overhaul active, too! -> No visibility/Green water below water surface using ENB only: Use Green Water Fix (on nexus) -> QASmoke has issues when using Dragonborn, since the latter deletes one of it's navmeshes and also other issues might arise -> Texture Corruption: Textures looking "weird", but NOT PURPLE!: Replace problematic textures with unoptimized ones, redownload mod and reinstall it. -> https://forums.nexus...e-master-files/ -> Aliasing when using AA through inspector: AA doesn't get applied through Nvidia Inspector. Use Skyrim Launcher to configure or an injector. -> CTD after optimizing meshes: Revert to unoptimized meshes -> Missing textures with vanilla skyrim: Verify integrity of game cache/ Hardware related -> Reduce shadow resolution if VRAM is overflowing -> Remove creatures effects (like glowing eyes) from players character: https://forums.nexus...rom-the-player/ -> Freezes in midst of gaming (no loading screen) Check papyrus protocol, hardware. Might be engine issue. Also try to use a lower res version of Deadly Spell Impacts -> CTD in Lost Knife Hideout: If using SkyRe this is a known issue, no fix known. -> CTD and Papyrus log spams with DLC2 references: Dragonborn related, no known fix. -> Glass shattering when leaving a house and bounty raising: issue with destructible bottles. <- FIXED?! -> CTD with Deadly Dragons: Removing Deadly Dragons fixed the non-hostile, non-disappearing fire. The CTD would happen when standing in one of those patches for too long. It would just all of sudden crash with no warning. The "non-disappearing" fire on the ground is intentional of Deadly Dragons, but I wonder if the non-hostile part is intentional or not. Update: Sry, I'm not going to be rewriting all of this any time soon, but you guys can do that! :-) All of the critical info needed is provided, and most of you probably already know all the fixes, so this shouldn't be an issue. The to be done links include topics which were too wide-spread to cover in a single short answer. They need a close look and maybe a section in the troubleshooting guide by themself. I'll need to do a lot of work this week, so don't expect a whole lot of editing by me.
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#74 z929669

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Posted 12 March 2013 - 12:53 PM

Awesome work torm! We will tidy up your assessment. Thanks for doing the hard part!! :thumbsup:

#75 torminater

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Posted 27 March 2013 - 08:21 PM

Another one for the guidelines:

Go to Docs\My Games\Skyrim\Skyrim.ini and set these variables:

bEnableLogging=0
bEnableTrace=0
bLoadDebugInformation=0


to "1".
Reload your problematic savegame, do what ever demonstrates, causes or solves the issue. Save, quit the game, go to Docs\My Games\Skyrim\Logs\Script\Papyrus.0.log and post what it says in this form:
[spoiler]log report[/spoiler]

This looks more like something to put on the Troubleshooting guide and then linking to in the guidelines. Unfortunately I'm swamped with work at the moment, but if you make a tab for enabling all the logging then I'll add a link to it. If you can't, I suggest posting this on the Troubleshooting Guide thread.


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