At approximately 16:00 Central US time on May 11th, our service provider had a brief power failure that resulted in an improper shutdown of our server and corruption of all site databases. We have been able to restore the site to its state as of 00:27 Central US time on May 11th, resulting in a loss of nearly 16 hours of site activity. This is relatively minor, given the time frame of the data loss; however, there will undoubtedly be members that have lost PMs, posts or even threads in some cases. Any new content created during this period will have been lost.
We ask all members to please try to replicate your content as best you can in order to regain lost traction, and we apologize for the inconvenience.
Although we have enhanced our ability to recover more quickly from these kinds of catastrophic failures in the future, STEP does not pay the high hosting costs required of 100% system redundancy and transparent recovery. Therefore, these kinds of failures --albeit less downtime-- are still possible but will remain very, very rare.
Thanks for your patience during this downtime!
~ STEP team
[color=#ffffe0;]PS: big thanks to stoppingby4now for spending hours on the data recovery![/color]